This privacy policy (“Privacy Policy”) tells you how we use your information when you use our Auction Experience Management Platform on the website(s) (the “Site”) and mobile application(s) (the “Application”) made available by https://www.thevintagesurfauctions.com/ (“we,” “us” or “our”) on behalf of California Gold Surf Auction (the “Auction House”). Our Terms of Use and the Auction House’s Conditions of Sale are incorporated by reference.
The Site and Application allow you to, among other things, use your computer or mobile device(s) to place bids and monitor live auctions (collectively, the “Services”). Pursuant to our agreement with the Auction House, the Auction House is the owner of any information collected through the Site, and we act as a processor. This Privacy Policy is only applicable when users access the Site and the Application and may not be applicable to information collected by the Auction House in other channels (for example, valuation services, subscriptions to catalogues, telephone bid transactions, etc.). We share your information with the Auction House, and by conducting a transaction using the Application, you consent to that sharing. The Auction House may have their own privacy policy, please consult the Auction House’s privacy policy for information on how the Auction House uses it.
What types of information does the Site and the Application collect?
How do you use my information and how long do you keep it?
How do you share my information with others?
How do I change or delete my Personal Data?
How do you protect my information?
How do the Services use cookies or other technologies?
Effective Date; Policy Changes
Notice to California Residents
Notice to Nevada Residents
For Users Located in the European Economic Area (including the United Kingdom)
Contact Us
What types of information does the Site and the Application collect? We collect and store information that you voluntarily provide to us as well as data related to your use of the Site and Application.
When you register with us and use the Services, we ask that you provide your name, email address, user name, and password. You can also choose to provide us with additional information, such as a contact phone number. All of the information listed in this paragraph is collectively referred to as your “Personal Data”. This Personal Data is necessary to provide you with the Application and we are processing this Personal Data in accordance with your request.
If you choose to purchase an item at auction, your payment information is processed by a third-party payment processor. Please carefully read the section titled “Processing Payments for Auction Items” below. All payment information is necessary to process for the purpose of completing the transaction that you have requested with the Auction House.
The Application can also provide you with push notifications of upcoming events, such as sales or auctions. You can opt out of receiving push notifications at any time by using the settings on your mobile device. You can stop all collection of information by the Application by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
In addition, we automatically collect certain information and analytical data related to your use of the Site and Application (“Usage Information”). In the aggregate, this Usage Information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, location, and the features of our Application you accessed (collectively “Aggregate Information”). This Aggregate Information is in no way associated with your Personal Data. Usage Information is necessary for the operation and optimization of the Site and the Application.
How do you use my information, and how long do you keep it? We use collected information, including Personal Data, to make available and to improve our high standard of reliable services. We use such information to:
- Respond to inquiries or service requests and monitor such responses;
- Provide information about and market our products or services;
- Enable transactions conducted between you and the Auction House using the Application;
- Resolve problems; and
- Manage the Site and Application and assess usage of the Services.
We will retain Personal Data for as long as you continue to use the Site and/or Application and as long as is necessary thereafter to meet our obligations to the Auction House or other legal obligations. We will retain Aggregate Information for up to 24 months.
How do you share my information with others? We host the Site and Application and provide the Services in connection with and on behalf of the Auction House. We do not sell or rent your Personal Data to third parties. We share your Individual Information and Usage Information with the Auction House for their business purposes, including marketing purposes. The Auction House may have its own privacy policy and you should consult that for information on how the Auction House uses it.
The ways we may share your Personal Data are outlined below.
Processing Payments for Auction Items
We use third-party credit card processors to process payments for auction items that you choose to make through the Services. To make this possible, your name, billing address, and order total are shared via secure (encrypted) means with our third-party payment processors for the sole purpose of completing your order. Please note that your credit card information (number, expiration date, security code) is stored by the third-party payment processor and not us.
Service Providers
We may disclose Personal Data to our third-party service providers to provide you with the Services, including our third-party payment processor. We share Aggregate Information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure, and improve our Site, Application, and Services.
If you have general concerns or questions regarding the security of information collected, processed, or stored by the Site and/or Application, you can contact us at legal@thevintagesurfauctions.com.
For the full policy visit: https://auctions.thevintagesurfauctions.com/privacy-policy